Friends Homes West
6100 W. Friendly Avenue, Greensboro, North Carolina 27410 · Community website
- Operator:
- Friends Homes, Inc.
- Ownership:
- Nonprofit
- Affiliation:
- Quaker (North Carolina Yearly Meeting of the Religious Society of Friends)
- Opened:
- 1993
Managed under contract by PHI Management Services, LLC since May 2016.
- Type C (fee for service)
Figures from the 2026 disclosure statement (fiscal 2025 finances), filed with the North Carolina Department of Insurance.PDF
At a glance
Entrance fee, one person, every plan
Monthly fee, independent living
Refund plans offered
- StandardCan decline to nothing
Days cash on hand
Read the note on this figure
Ratios cover Friends Homes Guilford and Friends Homes West together. The 741 days counts the $12.9M held as the statutory operating reserve (Table 29.2 gives unrestricted cash and investments of $83.7M). Cash and investments alone ($70.7M) cover about 627 days of FY2025 cash operating expenses.
Independent living occupancy
Nursing care, CMS overall rating
What care costs later
How each contract prices assisted living and nursing if you need them. The contract type decides most of what a long stay costs.
- Type C (fee for service): Care is charged at market rates when you need it.
How the contract types compare
Type C (fee for service)
A resident moving to assisted living or nursing pays the community's published per diem rate plus ancillary charges, and keeps paying the independent living monthly charge unless and until the unit is surrendered (it must be surrendered on request after 90 days). No days of care are included and no discount is stated.p. 89
- Assisted living
- Published per diem rate for the accommodation, on top of the independent living monthly charge until the unit is surrendered; current assisted living monthly fees $6,593 (West).
- Nursing care
- Published per diem rate for the accommodation, on top of the independent living monthly charge until the unit is surrendered; current skilled nursing rates $388 a day (West).
| Independent living | 243 |
|---|---|
| Assisted living | 40 |
| Memory care | Not disclosed in the 2026 filing |
| Nursing care | 40 |
Entrance fees
One-person prices as the filing lists them, by contract. A second person usually pays the extra amount shown.
Residence & Care Agreement · Type C (fee for service) (10 prices, $139,000 to $510,000)
| Unit | Refund plan | Price, one person | Second person |
|---|---|---|---|
| 1 Bedroom Apartment | Standard | $139,000p. 27 | Not listed |
| 2 Bedroom Standard Apartment | Standard | $202,000p. 27 | Not listed |
| 2 Bedroom with Balcony/Patio Apartment | Standard | $209,000p. 27 | Not listed |
| 2 Bedroom Deluxe Apartment | Standard | $216,000p. 27 | Not listed |
| 2 Bedroom Villa Apartment | Standard | $392,000p. 27 | Not listed |
| 2 Bedroom Villa Deluxe Apartment | Standard | $442,000p. 27 | Not listed |
| 2 Bedroom Villa w/ Den Apartment | Standard | $510,000p. 27 | Not listed |
| 2 Bedroom Townhome | Standard | $363,000p. 27 | Not listed |
| 2 Bedroom Townhome/Den | Standard | $416,000p. 27 | Not listed |
| 3 Bedroom Cottage | Standard | $485,000p. 27 | Not listed |
Monthly fees
What residents pay each month, by contract and level of care. A second person adds the amount shown.
Residence & Care Agreement · Type C (fee for service) (11 prices, $3,343 to $6,593)
| Unit | Level of care | Per month, one person | Second person |
|---|---|---|---|
| 1 Bedroom Apartment | Independent living | $3,343p. 25 | $786 |
| 2 Bedroom Standard Apartment | Independent living | $4,446p. 25 | $786 |
| 2 Bedroom with Balcony/Patio Apartment | Independent living | $4,592p. 25 | $786 |
| 2 Bedroom Deluxe Apartment | Independent living | $4,729p. 25 | $786 |
| 2 Bedroom Villa Apartment | Independent living | $4,761p. 25 | $1,057 |
| 2 Bedroom Villa Deluxe Apartment | Independent living | $5,032p. 25 | $1,057 |
| 2 Bedroom Villa w/ Den Apartment | Independent living | $5,305p. 25 | $1,057 |
| 2 Bedroom Townhome | Independent living | $4,421p. 25 | $1,057 |
| 2 Bedroom Townhome/Den | Independent living | $4,625p. 25 | $1,057 |
| 3 Bedroom Cottage | Independent living | $4,753p. 25 | $1,057 |
| Assisted Living – West | Assisted living | $6,593p. 25 | Not listed |
Fee increases, year by year
Refunds
What comes back from the entrance fee when you leave or die, and when it is paid.
Standardp. 94
4% of the entrance fee is non-refundable and the refund falls a further 1.6% of the fee for each calendar month (part months count as full), so nothing is refunded after 60 months. Any refund on move-out or death is paid only once the unit has been reserved by a new resident who has paid their entrance fee, with no interest.
- Kept on move-in
- 4% of the fee
- Declines by
- 1.6% a month for 60 months
- Never less than
- Nothing: it can decline to zero
- Longest wait
- No limit stated
- Paid
- When your unit is re-occupied and the new resident has paid
Refund calculator
Estimated refund: $0 (0% of the fee)
When it is paid: when your unit is re-occupied and the new resident has paid. This applies the plan terms as recorded from the filing, counting a part month as a whole one. The signed contract governs, and charges you owe or care paid for from the fee can be deducted first.
How entrance-fee refunds work, and why the payment date matters
Finances
Whether the organisation behind the community has the cash and income to keep its promises for decades.
- Friends Homes West is part of Friends Homes, Inc.
- Balance sheet: Friends Homes, Inc. — Friends Homes Guilford and Friends Homes West campuses combined (one audited balance sheet).
- Ratios: Friends Homes, Inc., provider only (sole member of its own obligated group) — Friends Homes Guilford and Friends Homes West combined.
Days cash on hand
741 days FY2025p. 2
- Its lenders’ minimum: 120 daysp. 20
- Industry median: 321 days Ziegler median for fiscal 2022, 132 bond-financed not-for-profit entrance-fee CCRCs
Debt service coverage
2.50x FY2025p. 2
- Its lenders’ minimum: 1.20xp. 20
- Industry median: 1.80x Ziegler median for fiscal 2022, 132 bond-financed not-for-profit entrance-fee CCRCs
Read with these figuresRatios cover Friends Homes Guilford and Friends Homes West together. The 741 days counts the $12.9M held as the statutory operating reserve (Table 29.2 gives unrestricted cash and investments of $83.7M). Cash and investments alone ($70.7M) cover about 627 days of FY2025 cash operating expenses.
How to read these figures: what each one measures and why a lender’s minimum is a floor, not a target.
Balance sheet and trend
| Fiscal year | FY2025p. 51 | FY2024p. 2 | FY2023p. 2 |
|---|---|---|---|
| Days cash on hand | 741 days | 792 days | 674 days |
| Debt service coverage | 2.50x | 2.56x | 3.90x |
| Operating margin | 6.23% | 7.85% | 6.7% |
| Total assets | $211.3 million | $215.9 million | Not disclosed |
| Total liabilities | $147.7 million | $157.9 million | Not disclosed |
| Long-term debt | $84.4 million | $92.6 million | Not disclosed |
| Entrance fees not yet earned (deferred revenue) | Not disclosed | Not disclosed | Not disclosed |
| Refunds owed to residents (refundable fee liability) | Not disclosed | Not disclosed | Not disclosed |
| Entrance-fee liabilities, not split in the filing | $50.0 million | $49.4 million | Not disclosed |
| Net position (assets minus liabilities) | $63.6 million | $58.0 million | Not disclosed |
Auditor: Turlington and Company, L.L.P.. Opinion: Unmodified (clean) opinionp. 51
Occupancy
Nursing care on campus
We have not linked this community’s nursing center to a CMS record. Nursing centers certified by Medicare can be looked up on CMS Care Compare.
In brief
Friends Homes West is the 1993 campus of Friends Homes, Inc., a Quaker-affiliated nonprofit in Greensboro, NC, with 243 independent living units, 40 assisted living rooms and 40 nursing rooms as of September 30, 2025. Entrance fees run from $139,000 to $510,000 and decline to no refund after 60 months; assisted living and nursing are charged at per diem rates rather than included in the monthly fee. Finances are reported for Friends Homes, Inc. as a whole, covering both its campuses.PDF
Nearest communities in North Carolina
- Friends Homes Guilford
Greensboro · 1 miles away
Entrance fee: $30,000 to $416,000
- WhiteStone: A Masonic and Eastern Star Community
Greensboro · 3 miles away
Entrance fee: $30,900 to $510,803
- Well-Spring, A Life Plan Community
Greensboro · 3 miles away
Entrance fee: $138,000 to $648,000
Sources
- Friends Homes — 2026 Disclosure Statement (Revision 2)North Carolina Department of Insurance · filed 2026, fiscal 2025 finances · 102 pages · retrieved 2026-10-15
Each page tab above opens this PDF at the page the figure came from. Spotted a figure that does not match its page? Tell us and it is checked against the filing.