Matthews Glen
733 Pavilion View Drive, Matthews, North Carolina 28105 · Community website
- Operator:
- ACTS Retirement-Life Communities, Inc.
- Ownership:
- Nonprofit
- Affiliation:
- Not disclosed in the 2026 filing
- Opened:
- 1988
Provider is a Pennsylvania nonprofit whose sole member is ACTS Retirement Services, Inc.; day-to-day management by related ACTS Management Services, Inc.
- Type A (life care)
Figures from the 2026 disclosure statement (fiscal 2025 finances), filed with the North Carolina Department of Insurance.PDF
At a glance
Monthly fee, independent living
Refund plans offered
- Declining Balance (0% after 50 months)Can decline to nothing
Days cash on hand
Read the note on this figure
Figures are for the whole ACTS obligated group, which runs many communities. ACTS Retirement-Life Communities, Inc. alone (provider only) reports 257 days cash and 3.42x coverage for FY2025 (p45, p47). The group's $395.2M of unrestricted cash and investments (p40) is $74.0M more than cash plus board-designated funds on the balance sheet ($321.2M, p57); the document does not say what the difference is. On cash and board-designated funds alone, days cash ≈ 208 (cash operating expenses including interest, p58).
Independent living occupancy
Nursing care, CMS overall rating
What care costs later
How each contract prices assisted living and nursing if you need them. The contract type decides most of what a long stay costs.
- Type A (life care): Moving to assisted living or nursing leaves your monthly fee essentially unchanged.
How the contract types compare
Type A (life care)
Assisted living (OakBridge Terrace) and routine/skilled nursing (WillowBrooke Court) are provided as part of the Monthly Fee, so the monthly fee does not change on a move to a higher level of care. Ancillaries (medications, therapy, physician services, supplies) and a private nursing room can cost extra.p. 154
- Assisted living
- Resident keeps paying the Monthly Fee of the independent living residence (subject to periodic increases); extra meals and services outside the Monthly Fee are charged.
- Nursing care
- Same: the residence's Monthly Fee continues in WillowBrooke Court (shared room; a private room may carry an additional fee); three meals a day are deducted from the Declining Balance Plan and charges beyond it are the resident's.
| Independent living | 579 |
|---|---|
| Assisted living | 96 |
| Memory care | Not disclosed in the 2026 filing |
| Nursing care | 90 |
Entrance fees
One-person prices as the filing lists them, by contract. A second person usually pays the extra amount shown.
Resident Contract (Declining Balance) · Type A (life care) (17 prices, $196,900 to $1,006,900)
| Unit | Refund plan | Price, one person | Second person |
|---|---|---|---|
| Summerfield (Studio) | Declining Balance (0% after 50 months) | $196,900 to $306,900p. 31 | $40,000 |
| Lexington (1 Bedroom) | Declining Balance (0% after 50 months) | $268,900 to $419,900p. 31 | $40,000 |
| Fletcher (1 Bedroom Deluxe) | Declining Balance (0% after 50 months) | $324,900 to $496,900p. 31 | $40,000 |
| Clayton (2 Bedroom) | Declining Balance (0% after 50 months) | $360,900 to $561,900p. 31 | $40,000 |
| Wilmington (2 Bedroom Deluxe) | Declining Balance (0% after 50 months) | $377,900 to $577,900p. 31 | $40,000 |
| Thomasville (2 Bedroom) | Declining Balance (0% after 50 months) | $385,900 to $600,900p. 31 | $40,000 |
| Holly Springs (3 Bedroom) | Declining Balance (0% after 50 months) | $435,900 to $679,900p. 31 | $40,000 |
| Asheville (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $476,900 to $673,900p. 31 | $40,000 |
| Cary (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $465,900 to $685,900p. 31 | $40,000 |
| Highlands (3 Bedroom Deluxe) | Declining Balance (0% after 50 months) | $466,900 to $728,900p. 31 | $40,000 |
| Pinehurst (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $526,900 to $742,900p. 31 | $40,000 |
| Seagrove (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $544,900 to $769,900p. 31 | $40,000 |
| Madison (3 Bedroom) | Declining Balance (0% after 50 months) | $515,900 to $742,900p. 31 | $40,000 |
| Southern Pines (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $568,900 to $802,900p. 32 | $40,000 |
| Raleigh Villa (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $585,900 to $826,900p. 32 | $40,000 |
| Charlotte Villa (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $637,900 to $899,900p. 32 | $40,000 |
| Belmont Villa (2 Bedroom with Den) | Declining Balance (0% after 50 months) | $713,900 to $1,006,900p. 32 | $40,000 |
Monthly fees
What residents pay each month, by contract and level of care. A second person adds the amount shown.
Resident Contract (Declining Balance) · Type A (life care) (17 prices, $2,906 to $7,437)
| Unit | Level of care | Per month, one person | Second person |
|---|---|---|---|
| Summerfield (Studio) | Independent living | $2,906 to $3,736p. 30 | $2,267 |
| Lexington (1 Bedroom) | Independent living | $3,181 to $4,090p. 30 | $2,267 |
| Fletcher (1 Bedroom Deluxe) | Independent living | $3,423 to $4,400p. 30 | $2,267 |
| Clayton (2 Bedroom) | Independent living | $3,722 to $4,785p. 30 | $2,267 |
| Wilmington (2 Bedroom Deluxe) | Independent living | $4,140 to $5,322p. 30 | $2,267 |
| Thomasville (2 Bedroom) | Independent living | $4,199 to $5,398p. 30 | $2,267 |
| Holly Springs (3 Bedroom) | Independent living | $4,251 to $5,465p. 30 | $2,267 |
| Asheville (2 Bedroom with Den) | Independent living | $4,488 to $5,770p. 30 | $2,267 |
| Cary (2 Bedroom with Den) | Independent living | $4,408 to $5,667p. 30 | $2,267 |
| Highlands (3 Bedroom Deluxe) | Independent living | $4,381 to $5,632p. 30 | $2,267 |
| Pinehurst (2 Bedroom with Den) | Independent living | $4,782 to $6,148p. 30 | $2,267 |
| Seagrove (2 Bedroom with Den) | Independent living | $4,950 to $6,365p. 30 | $2,267 |
| Madison (3 Bedroom) | Independent living | $4,581 to $5,890p. 30 | $2,267 |
| Southern Pines (2 Bedroom with Den) | Independent living | $5,098 to $6,554p. 30 | $2,267 |
| Raleigh Villa (2 Bedroom with Den) | Independent living | $5,232 to $6,726p. 30 | $2,267 |
| Charlotte Villa (2 Bedroom with Den) | Independent living | $5,532 to $7,112p. 30 | $2,267 |
| Belmont Villa (2 Bedroom with Den) | Independent living | $5,784 to $7,437p. 30 | $2,267 |
Fee increases, year by year
| Year | Level of care | Unit | Increase | Monthly fee, before and after |
|---|---|---|---|---|
| 2025 | Independent living | All units | 3.9% | Percent onlyp. 31 |
| 2024 | Independent living | All units | 4.65% | Percent onlyp. 31 |
| 2023 | Independent living | All units | 7.5% | Percent onlyp. 31 |
| 2022 | Independent living | All units | 4.5% | Percent onlyp. 31 |
| 2021 | Independent living | All units | 3.75% | Percent onlyp. 31 |
Refunds
What comes back from the entrance fee when you leave or die, and when it is paid.
Declining Balance (0% after 50 months)p. 173
A 5% Administrative Fee is kept; the remaining 95% falls by 2% a month from the first month after move-in and nothing is refundable after 50 months. Any refund is paid within 90 days after the contract ends and the residence is vacated, not tied to resale.
- Kept on move-in
- 5% of the fee
- Declines by
- 2% a month for 50 months
- Never less than
- Nothing: it can decline to zero
- Longest wait
- 3 months
- Paid
- Within a fixed number of days
Refund calculator
Estimated refund: $0 (0% of the fee)
When it is paid: within a fixed number of days. This applies the plan terms as recorded from the filing, counting a part month as a whole one. The signed contract governs, and charges you owe or care paid for from the fee can be deducted first.
How entrance-fee refunds work, and why the payment date matters
Finances
Whether the organisation behind the community has the cash and income to keep its promises for decades.
- Matthews Glen is part of ACTS Retirement-Life Communities, Inc. (Obligated Group).
- Balance sheet: ACTS Retirement-Life Communities, Inc. (Obligated Group), special-purpose combined.
- Ratios: ACTS Retirement-Life Communities, Inc. (Obligated Group).
Days cash on hand
256 days FY2025p. 2
- Its lenders’ minimum: 90 daysp. 46
- Industry median: 321 days Ziegler median for fiscal 2022, 132 bond-financed not-for-profit entrance-fee CCRCs
Debt service coverage
3.31x FY2025p. 2
- Its lenders’ minimum: Not disclosed in the 2026 filing
- Industry median: 1.80x Ziegler median for fiscal 2022, 132 bond-financed not-for-profit entrance-fee CCRCs
Read with these figuresFigures are for the whole ACTS obligated group, which runs many communities. ACTS Retirement-Life Communities, Inc. alone (provider only) reports 257 days cash and 3.42x coverage for FY2025 (p45, p47). The group's $395.2M of unrestricted cash and investments (p40) is $74.0M more than cash plus board-designated funds on the balance sheet ($321.2M, p57); the document does not say what the difference is. On cash and board-designated funds alone, days cash ≈ 208 (cash operating expenses including interest, p58).
How to read these figures: what each one measures and why a lender’s minimum is a floor, not a target.
Balance sheet and trend
| Fiscal year | FY2025p. 57 | FY2024p. 2 | FY2023p. 2 |
|---|---|---|---|
| Days cash on hand | 256 days | 244 days | 258 days |
| Debt service coverage | 3.31x | 3.41x | 3.27x |
| Operating margin | -1.8% | -4.1% | -4.7% |
| Total assets | $2.41 billion | $2.26 billion | Not disclosed |
| Total liabilities | $2.19 billion | $2.07 billion | Not disclosed |
| Long-term debt | $888.6 million | $802.4 million | Not disclosed |
| Entrance fees not yet earned (deferred revenue) | $1.11 billion | $1.06 billion | Not disclosed |
| Refunds owed to residents (refundable fee liability) | $6.4 million | Not disclosed | Not disclosed |
| Net position (assets minus liabilities) | $229.4 million | $191.0 million | Not disclosed |
Auditor: Baker Tilly US, LLP. Opinion: Unmodified (clean) opinionp. 57
Occupancy
Events the filing reports
Dated facts the disclosure statement states, such as bond issues, missed covenants or changes of ownership.
- 2025-03 Mease Life, Inc., a Florida nonprofit under common control, was admitted to the ACTS obligated group on March 27, 2025; the 2024 group financial statements were restated to include it.p. 54
Nursing care on campus
From CMS Care Compare, data as of 2026-09-01. These are the federal government’s ratings of the nursing center, not ours.
- Overall
- 5 of 5
- Health inspections
- 4 of 5
- Staffing
- 5 of 5
- Quality measures
- 4 of 5
Fines recorded by CMS: 0. Health citations since 2023-10-16: 6. Willowbrooke Court SC Ctr at Matthews Glen on Care Compare
In brief
Matthews Glen in Matthews, NC is a nonprofit continuing care retirement community run by ACTS Retirement-Life Communities, with 579 independent living units, 96 assisted living units and 90 skilled nursing beds. Its one contract keeps the monthly fee unchanged on a move to assisted living or nursing; 2026 entrance fees run from $196,900 to $1,006,900 and amortize to no refund after 50 months. Finances are reported for the ACTS obligated group as a whole.PDF
Nearest communities in North Carolina
- Windsor Run
Matthews · 2 miles away
Entrance fee: $195,000 to $1,149,000
- Brookdale Carriage Club Providence
Charlotte · 3 miles away
Entrance fee: None: rental
- Carmel Hills
Charlotte · 5 miles away
Entrance fee: $12,005 to $279,035
Sources
- Matthews Glen — 2026 Disclosure StatementNorth Carolina Department of Insurance · filed 2026, fiscal 2025 finances · 194 pages · retrieved 2026-10-15
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