Cypress Glen Retirement Community
100 Hickory Street, Greenville, North Carolina 27858 · Community website
- Operator:
- The United Methodist Retirement Homes, Inc.
- Ownership:
- Nonprofit
- Affiliation:
- United Methodist (North Carolina Annual Conference); the Conference is not responsible for UMRH's obligations
- Opened:
- 1987
Owned and operated by The United Methodist Retirement Homes, Inc. (UMRH), which also owns Croasdaile Village and Wesley Pines.
- Type B (modified)
Figures from the 2026 disclosure statement (fiscal 2025 finances), filed with the North Carolina Department of Insurance.PDF
At a glance
Refund plans offered
- Standard (0% after 50 months)Can decline to nothing
- 50% Return of CapitalNever less than 50% of the fee
- 80% Return of CapitalNever less than 80% of the fee
- 90% Return of CapitalNever less than 90% of the fee
Days cash on hand
Read the note on this figure
Group figure for UMRH, which also owns Croasdaile Village and Wesley Pines; it is not a Cypress Glen-only ratio. Consolidated cash and investments ($132.7M, p70) cover about 598 days of consolidated FY2025 cash operating expenses; the reported 700.69 days could not be reproduced from the statements and may count assets limited as to use such as the $20.1M statutory operating reserve.
Independent living occupancy
Nursing care, CMS overall rating
What care costs later
How each contract prices assisted living and nursing if you need them. The contract type decides most of what a long stay costs.
- Type B (modified): A set number of care days is included, or care is charged at a stated discount.
How the contract types compare
Type B (modified)
Each resident gets 6 free days a year of assisted living, memory care or nursing combined, renewing annually and not accumulating, while still paying the monthly fee. Beyond those days, and after a permanent move, the resident pays the per diem rate; continuing care residents take priority when there is an assisted living waitlist.p. 140
- Assisted living
- Per diem: assisted living semi-private $314 a day, private $339; memory care private $357 a day; after 6 free days a year.
- Nursing care
- Per diem: semi-private $376 a day, private $401 a day; after 6 free days a year.
- Care days included
- 6
- Priority for a bed
- Yes, residents come before outside admissions
| Independent living | 212 |
|---|---|
| Assisted living | 30 |
| Memory care | 12 |
| Nursing care | 30 |
Entrance fees
One-person prices as the filing lists them, by contract. A second person usually pays the extra amount shown.
Standard Residency Agreement · Type B (modified) (44 prices, $24,156 to $408,720)
| Unit | Refund plan | Price, one person | Second person |
|---|---|---|---|
| Apartments (A & B Wings) – Studio | Standard (0% after 50 months) | $24,156p. 33 | $10,707 |
| Apartments (A & B Wings) – Single | Standard (0% after 50 months) | $29,405p. 33 | $10,707 |
| Apartments (A & B Wings) – Deluxe Single | Standard (0% after 50 months) | $41,894p. 33 | $10,707 |
| Apartments (A & B Wings) – Deluxe Studio | Standard (0% after 50 months) | $48,305p. 33 | $10,707 |
| Apartments (A & B Wings) – Combination | Standard (0% after 50 months) | $49,813p. 33 | $10,707 |
| Apartments (A & B Wings) – Deluxe Suite | Standard (0% after 50 months) | $58,805p. 33 | $10,707 |
| Apartments (A & B Wings) – 1 Bedroom Main | Standard (0% after 50 months) | $60,907p. 33 | $10,707 |
| Apartments (A & B Wings) – 1 Bedroom Suite | Standard (0% after 50 months) | $72,982p. 33 | $10,707 |
| Apartments (A & B Wings) – 2 Bedroom Suite | Standard (0% after 50 months) | $88,207p. 33 | $10,707 |
| Apartments (A & B Wings) – 1 Bedroom Grand | Standard (0% after 50 months) | $91,380p. 33 | $10,707 |
| Apartments (A & B Wings) – 1 Bedroom Den Main | Standard (0% after 50 months) | $93,866p. 33 | $10,707 |
| Apartments (A & B Wings) – 2 Bedroom Deluxe Suite | Standard (0% after 50 months) | $93,866p. 33 | $10,707 |
| Apartments (A & B Wings) – 1 Bedroom Flex | Standard (0% after 50 months) | $100,510p. 33 | $10,707 |
| Apartments (A & B Wings) – 2 Bedroom Main Grand | Standard (0% after 50 months) | $110,871p. 33 | $10,707 |
| Apartment (D Wing) – One Bedroom | Standard (0% after 50 months) | $117,144p. 33 | $10,707 |
| Apartment (D Wing) – One Bedroom Deluxe | Standard (0% after 50 months) | $123,485p. 33 | $10,707 |
| Apartment (D Wing) – Two Bedroom | Standard (0% after 50 months) | $153,395p. 33 | $10,707 |
| Apartment (D Wing) – Two Bedroom Deluxe | Standard (0% after 50 months) | $177,667p. 33 | $10,707 |
| Apartment (D Wing) – Three Bedroom | Standard (0% after 50 months) | $183,139p. 33 | $10,707 |
| Apartment (D Wing) – Three Bedroom Special/Deluxe | Standard (0% after 50 months) | $203,318p. 34 | $10,707 |
| Apartment (East & West Wings) – One Bedroom Alcove | Standard (0% after 50 months) | $124,011p. 34 | $10,707 |
| Apartment (East & West Wings) – One Bedroom | Standard (0% after 50 months) | $131,145p. 34 | $10,707 |
| Apartment (East & West Wings) – One Bedroom Den | Standard (0% after 50 months) | $144,901p. 34 | $10,707 |
| Apartment (East & West Wings) – Two Bedroom | Standard (0% after 50 months) | $167,460p. 34 | $10,707 |
| Apartment (East & West Wings) – Two Bedroom Bay | Standard (0% after 50 months) | $195,565p. 34 | $10,707 |
| Apartment (East & West Wings) – Two Bedroom Great Room | Standard (0% after 50 months) | $220,387p. 34 | $10,707 |
| Apartment (South Wing) – Holly | Standard (0% after 50 months) | $231,920p. 34 | $10,707 |
| Apartment (South Wing) – Pine | Standard (0% after 50 months) | $244,400p. 34 | $10,707 |
| Apartment (South Wing) – Maple | Standard (0% after 50 months) | $270,400p. 34 | $10,707 |
| Apartment (South Wing) – Spruce | Standard (0% after 50 months) | $284,960p. 34 | $10,707 |
| Apartment (South Wing) – Cedar | Standard (0% after 50 months) | $296,400p. 34 | $10,707 |
| Apartment (South Wing) – Sycamore | Standard (0% after 50 months) | $408,720p. 34 | $10,707 |
| Cottages and Garden Villas – Dogwood Cottage | Standard (0% after 50 months) | $157,431p. 34 | $10,707 |
| Cottages and Garden Villas – Cypress Cottage | Standard (0% after 50 months) | $198,787p. 34 | $10,707 |
| Cottages and Garden Villas – Birch Cottage | Standard (0% after 50 months) | $202,803p. 34 | $10,707 |
| Cottages and Garden Villas – Hawthorn Villa | Standard (0% after 50 months) | $264,833p. 34 | $10,707 |
| Cottages and Garden Villas – Alder Cottage | Standard (0% after 50 months) | $227,387p. 34 | $10,707 |
| Cottages and Garden Villas – Magnolia Villa | Standard (0% after 50 months) | $295,643p. 34 | $10,707 |
| Cottages and Garden Villas – Hawthorn Cottage | Standard (0% after 50 months) | $308,743p. 35 | $10,707 |
| Cottages and Garden Villas – Oak Villa | Standard (0% after 50 months) | $322,819p. 35 | $10,707 |
| Cottages and Garden Villas – Elm Cottage | Standard (0% after 50 months) | $267,528p. 35 | $10,707 |
| Cottages and Garden Villas – Willow Cottage | Standard (0% after 50 months) | $293,261p. 35 | $10,707 |
| Cottages and Garden Villas – Evergreen Cottage | Standard (0% after 50 months) | $296,888p. 35 | $10,707 |
| Cottages and Garden Villas – Oak Cottage | Standard (0% after 50 months) | $349,707p. 35 | $10,707 |
Monthly fees
What residents pay each month, by contract and level of care. A second person adds the amount shown.
Standard Residency Agreement · Type B (modified) (44 prices, $2,505 to $7,148)
| Unit | Level of care | Per month, one person | Second person |
|---|---|---|---|
| Apartments (A & B Wings) – Studio | Independent living | $2,505p. 29 | $1,461 |
| Apartments (A & B Wings) – Single | Independent living | $2,630p. 29 | $1,461 |
| Apartments (A & B Wings) – Deluxe Single | Independent living | $3,285p. 30 | $1,461 |
| Apartments (A & B Wings) – Deluxe Studio | Independent living | $3,476p. 30 | $1,461 |
| Apartments (A & B Wings) – Combination | Independent living | $3,544p. 30 | $1,461 |
| Apartments (A & B Wings) – Deluxe Suite | Independent living | $3,735p. 30 | $1,461 |
| Apartments (A & B Wings) – 1 Bedroom Main | Independent living | $3,798p. 30 | $1,461 |
| Apartments (A & B Wings) – 1 Bedroom Suite | Independent living | $3,821p. 30 | $1,461 |
| Apartments (A & B Wings) – 2 Bedroom Suite | Independent living | $4,000p. 30 | $1,461 |
| Apartments (A & B Wings) – 1 Bedroom Grand | Independent living | $4,035p. 30 | $1,461 |
| Apartments (A & B Wings) – 1 Bedroom Den Main | Independent living | $4,094p. 30 | $1,461 |
| Apartments (A & B Wings) – 2 Bedroom Deluxe Suite | Independent living | $4,094p. 30 | $1,461 |
| Apartments (A & B Wings) – 1 Bedroom Flex | Independent living | $4,094p. 30 | $1,461 |
| Apartments (A & B Wings) – 2 Bedroom Main Grand | Independent living | $4,185p. 30 | $1,461 |
| Apartment (D Wing) – One Bedroom | Independent living | $3,822p. 30 | $1,461 |
| Apartment (D Wing) – One Bedroom Deluxe | Independent living | $3,861p. 30 | $1,461 |
| Apartment (D Wing) – Two Bedroom | Independent living | $4,340p. 30 | $1,461 |
| Apartment (D Wing) – Two Bedroom Deluxe | Independent living | $4,980p. 30 | $1,461 |
| Apartment (D Wing) – Three Bedroom | Independent living | $5,298p. 30 | $1,461 |
| Apartment (D Wing) – Three Bedroom Special/Deluxe | Independent living | $5,617p. 30 | $1,461 |
| Apartment (East & West Wings) – One Bedroom Alcove | Independent living | $3,834p. 30 | $1,461 |
| Apartment (East & West Wings) – One Bedroom | Independent living | $3,860p. 31 | $1,461 |
| Apartment (East & West Wings) – One Bedroom Den | Independent living | $4,099p. 31 | $1,461 |
| Apartment (East & West Wings) – Two Bedroom | Independent living | $4,359p. 31 | $1,461 |
| Apartment (East & West Wings) – Two Bedroom Bay | Independent living | $5,297p. 31 | $1,461 |
| Apartment (East & West Wings) – Two Bedroom Great Room | Independent living | $5,694p. 31 | $1,461 |
| Apartment (South Wing) – Holly | Independent living | $4,395p. 31 | $1,461 |
| Apartment (South Wing) – Pine | Independent living | $4,618p. 31 | $1,461 |
| Apartment (South Wing) – Maple | Independent living | $5,131p. 31 | $1,461 |
| Apartment (South Wing) – Spruce | Independent living | $5,385p. 31 | $1,461 |
| Apartment (South Wing) – Cedar | Independent living | $5,602p. 31 | $1,461 |
| Apartment (South Wing) – Sycamore | Independent living | $7,148p. 31 | $1,461 |
| Cottages and Garden Villas – Dogwood Cottage | Independent living | $4,290p. 31 | $1,461 |
| Cottages and Garden Villas – Cypress Cottage | Independent living | $5,298p. 31 | $1,461 |
| Cottages and Garden Villas – Birch Cottage | Independent living | $5,536p. 31 | $1,461 |
| Cottages and Garden Villas – Hawthorn Villa | Independent living | $6,009p. 31 | $1,461 |
| Cottages and Garden Villas – Alder Cottage | Independent living | $5,776p. 31 | $1,461 |
| Cottages and Garden Villas – Magnolia Villa | Independent living | $5,863p. 31 | $1,461 |
| Cottages and Garden Villas – Hawthorn Cottage | Independent living | $6,009p. 31 | $1,461 |
| Cottages and Garden Villas – Oak Villa | Independent living | $6,066p. 31 | $1,461 |
| Cottages and Garden Villas – Elm Cottage | Independent living | $6,260p. 31 | $1,461 |
| Cottages and Garden Villas – Willow Cottage | Independent living | $6,387p. 32 | $1,461 |
| Cottages and Garden Villas – Evergreen Cottage | Independent living | $6,845p. 32 | $1,461 |
| Cottages and Garden Villas – Oak Cottage | Independent living | $6,929p. 32 | $1,461 |
Fee increases, year by year
| Year | Level of care | Unit | Increase | Monthly fee, before and after |
|---|---|---|---|---|
| 2026 | Independent living | All units | 3.6% | Percent onlyp. 32 |
| 2025 | Independent living | All units | 4.7% | Percent onlyp. 32 |
| 2024 | Independent living | All units | 4.75% | Percent onlyp. 32 |
| 2023 | Independent living | All units | 6% | Percent onlyp. 32 |
| 2022 | Independent living | All units | 4% | Percent onlyp. 32 |
Refunds
What comes back from the entrance fee when you leave or die, and when it is paid.
Standard (0% after 50 months)p. 147
The refund falls by 2% of the entrance fee for each month of residency, so nothing is refunded after 50 months. It is paid when a new resident has paid in full for your residence, or within 2 years of cancellation, whichever comes first.
- Kept on move-in
- 0% of the fee
- Declines by
- 2% a month for 50 months
- Never less than
- Nothing: it can decline to zero
- Longest wait
- 24 months
- Paid
- When your unit is re-occupied or after 24 months, whichever is first
50% Return of Capitalp. 38
The refund falls by 2% of the entrance fee a month for 25 months and never drops below 50%. It is paid when a new resident has paid in full for your residence, or within 2 years of cancellation, whichever comes first. Entrance fees are stated to be 1.40 times the Standard fee.
- Kept on move-in
- 0% of the fee
- Declines by
- 2% a month for 25 months
- Never less than
- 50% of the fee
- Longest wait
- 24 months
- Paid
- When your unit is re-occupied or after 24 months, whichever is first
80% Return of Capitalp. 38
The refund falls by 2% of the entrance fee a month for 10 months and never drops below 80%. It is paid when a new resident has paid in full for your residence, or within 2 years of cancellation, whichever comes first. Entrance fees are stated to be 1.70 times the Standard fee.
- Kept on move-in
- 0% of the fee
- Declines by
- 2% a month for 10 months
- Never less than
- 80% of the fee
- Longest wait
- 24 months
- Paid
- When your unit is re-occupied or after 24 months, whichever is first
90% Return of Capitalp. 37
The refund falls by 2% of the entrance fee a month for 5 months and never drops below 90%. It is paid when a new resident has paid in full for your residence, or within 2 years of cancellation, whichever comes first. Entrance fees are stated to be 1.92 times the Standard fee.
- Kept on move-in
- 0% of the fee
- Declines by
- 2% a month for 5 months
- Never less than
- 90% of the fee
- Longest wait
- 24 months
- Paid
- When your unit is re-occupied or after 24 months, whichever is first
Refund calculator
Estimated refund: $0 (0% of the fee)
When it is paid: when your unit is re-occupied or after 24 months, whichever is first. This applies the plan terms as recorded from the filing, counting a part month as a whole one. The signed contract governs, and charges you owe or care paid for from the fee can be deducted first.
How entrance-fee refunds work, and why the payment date matters
Finances
Whether the organisation behind the community has the cash and income to keep its promises for decades.
- Cypress Glen Retirement Community is part of The United Methodist Retirement Homes, Inc. (Croasdaile Village, Cypress Glen, Wesley Pines); Cypress Glen and Croasdaile Village file separate disclosure statements but share UMRH's group finances.
- Balance sheet: The United Methodist Retirement Homes, Inc., its Affiliate, and Subsidiaries (consolidated).
- Ratios: UMRH Obligated Group (UMRH and The United Methodist Retirement Homes Foundation, Inc.); the same group ratios are reported in the Cypress Glen and Croasdaile Village statements.
Days cash on hand
700.69 days FY2025p. 2
- Its lenders’ minimum: 250 daysp. 59
- Industry median: 321 days Ziegler median for fiscal 2022, 132 bond-financed not-for-profit entrance-fee CCRCs
Debt service coverage
3.14x FY2025p. 2
- Its lenders’ minimum: 1.20xp. 59
- Industry median: 1.80x Ziegler median for fiscal 2022, 132 bond-financed not-for-profit entrance-fee CCRCs
Read with these figuresGroup figure for UMRH, which also owns Croasdaile Village and Wesley Pines; it is not a Cypress Glen-only ratio. Consolidated cash and investments ($132.7M, p70) cover about 598 days of consolidated FY2025 cash operating expenses; the reported 700.69 days could not be reproduced from the statements and may count assets limited as to use such as the $20.1M statutory operating reserve.
How to read these figures: what each one measures and why a lender’s minimum is a floor, not a target.
Balance sheet and trend
| Fiscal year | FY2025p. 70 | FY2024p. 2 | FY2023p. 2 |
|---|---|---|---|
| Days cash on hand | 700.69 days | 690.8 days | 574.86 days |
| Debt service coverage | 3.14x | 2.43x | 3.22x |
| Operating margin | 13.97% | 12.23% | 10.03% |
| Total assets | $493.3 million | $478.8 million | Not disclosed |
| Total liabilities | $345.9 million | $347.2 million | Not disclosed |
| Long-term debt | $196.9 million | $216.0 million | Not disclosed |
| Entrance fees not yet earned (deferred revenue) | $97.0 million | $96.7 million | Not disclosed |
| Refunds owed to residents (refundable fee liability) | $14.5 million | $14.5 million | Not disclosed |
| Net position (assets minus liabilities) | $147.4 million | $131.6 million | Not disclosed |
Auditor: Forvis Mazars, LLP. Opinion: Unmodified (clean) opinionp. 70
Occupancy
Nursing care on campus
From CMS Care Compare, data as of 2026-09-01. These are the federal government’s ratings of the nursing center, not ours.
- Overall
- 5 of 5
- Health inspections
- 5 of 5
- Staffing
- 5 of 5
- Quality measures
- 5 of 5
Fines recorded by CMS: 0. Health citations since 2023-10-16: 1. Cypress Glen Retirement Community on Care Compare
In brief
Cypress Glen in Greenville, NC is a nonprofit United Methodist-related continuing care retirement community owned by The United Methodist Retirement Homes, Inc., with 212 independent living units at 09/30/2025 plus 57 South Wing apartments that opened in January 2026, 30 assisted living and 12 memory care units, and 30 skilled nursing beds. Standard Residency Agreement entrance fees run from $24,156 to $408,720 for one person and are nonrefundable after 50 months; refundable plans cost more, and residents get 6 free days of care a year before per diem rates apply. Finances are reported for UMRH as a whole, which also runs Croasdaile Village and Wesley Pines.PDF
Nearest communities in North Carolina
- The Oaks at Whitaker Glen
Raleigh · 73 miles away
Entrance fee: $124,000 to $783,000
- The East Tower at Cardinal North Hills
Raleigh · 74 miles away
Entrance fee: None: rental
- The Cypress of Raleigh
Raleigh · 76 miles away
Entrance fee: Purchase + membership fee
Sources
- Cypress Glen Retirement Community — 2026 Disclosure StatementNorth Carolina Department of Insurance · filed 2026, fiscal 2025 finances · 158 pages · retrieved 2026-10-15
Each page tab above opens this PDF at the page the figure came from. Spotted a figure that does not match its page? Tell us and it is checked against the filing.